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Q: Are you trading company or manufacturer?
A: We are factory. Welcome to visit us any time.
Q: What kind of certificate do you have for international market?
A:We have FDA, FCC ,NSF,SGS，SASO ,CE and EPCS.
Q: How long is your delivery time?
A: Generally it is 1 month, if the good need to be customized, and then it is according to the specific needs and quantity.
Q: Does the voltage can be changed for different country?
A: Yes, we can customize based on your needs.
Q: Does the supplier can make different design of sticker?
A: Yes, we can print your design.
Q: Does the machine can fit to different country currency?
A: Payment system is customized based on local market needs.
Q: How does the machine determine/ sense how many oranges to use per cup of orange juice?
A: We use liquid sensor to control the liquid level.
Q: What is the cup size?
A: 350ml juice per cup
Q: How we handle the machine malfunctions or require fixes/technical support during the warranty period?
A: We offer free training for 7-15 days; mostly daily problem can be handled. 24h online service is available based on your needs.
Q: How long is the guaranteed average life span of the HC juicing machines?
A: 1 year warranty for whole machine. Free change of spare part service is available if the problem caused from our machine.
Q: How frequently in a day does the machine need to be cleaned? How long on average does it take a worker to clean the machine once?
A: Once a day, 30 mins is enough
Q: Can the software be load at computer, mobile and Ipad?
A: Yeah, it can. It is free and update from time to time.
Q: What kind of package of machine for export? How much it charged?
A: Free charge three-ply board export standard packing, free of fumigation, avoiding damage problem from long-distance shipping.
Q: How to get quotation and more information?
A: Please leave message or call phone on our website.